Monday, 27 July 2015

Write a note on some of the successful e-governance models in India that have improved the efficiency and speed of service delivery to the citizens. (200 Words)

The National e- governance
Plan of the Govt of India was approved in 2006. Some of the successful e-
governance models in India are:

1. Unique
Identification Number (UID)- It provides for e- AADHAR and helps in identification
of an individual and delivery of services to the people. Eg: LPG subsidy,
health services

2. IRCTC- the e-
ticketing initiative has led to reduction in queues, more transparency,
decreased black marketing of railway tickets and also boosts tourism.

3. MCA 21- a project
of Ministry of Corporate Affairs which helps in online filing of documents,
registration of companies and public access to corporate information.

4. Income tax
filing, payments and returns can be availed online. This makes a cumbersome
process easier and faster.

5. National e-
health portal- it enables citizens to book appointments in any hospital across the
country. It also gives priority to emergency cases.

6. Direct Benefit of
Transfer for LPG (DBTL)- it is a landmark scheme for reduction of subsidy
leakages by linking the bank account to the AADHAR. The application for
availing the subsidy and the complaints pertaining to it can be filed online.

7. Passport Seva-
Getting fresh passports and reissuance is now easier. Also the online police verification
of details will start soon.

The
above models have helped in providing services at the doorstep, increasing transparency
and efficiency in the system and reducing cost to citizens.

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